Page 63 - Azerbaijan State University of Economics

Zabit Yunus Aslanov: Development of processes of quality management system in
the engineering enterprise

In accordance with the modem management practice, provision of the production
quality is impossible without creation and successful functioning of the quality
management system (QMS), so the issue of the development of quality management
system processes at the machine-building enterprise is topical one, the results of which
can be used for improvement both processes of this system and improvement of the
enterprise management system wholly [Osipov Y.I., 2003,-230 p.].
For quality of production and services in the engineering enterprise, the quality
management system (QMS) is to act in accordance widi standards of ISO
9001:2001. And establishment of QMS in the enterprise consists of design and
realization stages of this project, which is studied in detail in corresponding
literature [Osipov Y.I., 2003,-230 p.].
However, the procedure of solution of such issues, as detection of QMS
processes, its definition and description isn‟t developed sufficiently [Aslanov Z.Y.,
2013,- 8 p.]. With this purpose, first of all, it is necessary to maintain die
classification of all processes and procedures (figure 1), taking place in the
engineering enterprise. During classification of processes, it is possible to take
classification of set of processes, obtained on base of the system analysis, as a
primary base [Miroshnikov V.V., 2005, -10 p.].
According to this classification, a set of processes, connccted with production
quality, is divided into the following five main classes:
1. Business processes of manufacture of production or services.
2. Processes of life cycle of production or services.
3. Main technologic processes of production or services.
4. Providing processes of manufacture of production or services.
5. Processes of quality management system.
The experience of engineering enterprises indicates, that detection and description
of QMS processes, is an important factor for development of the plant program on
analysis of defects of manufactured production, its elimination or decrease. Within
QMS frames such program promotes to realization of the quality management
principles according to standards ISO 9001:2001. Along with this, favorable conditions
are being created for improvement of the quality of QMS processes and provision of
integration of QMS with business [Koshkin D.K., 2007, -220 p.].
For integration of QMS with business in the engineering enterprises, it is
necessary to restructure the management system, which doesn‟t meet modern
requirements and to direct this system, as a whole, towards production quality, that is, it
is required to conduct business reengineering of processes. With aim to facilitate
solution of this problem, it is possible to design and introduce the quality management
system with business process orientation [Storublev M.L., 2009, -122 p.].

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